FAQs
Shopping Information
What comes with my order?
High-quality products you bought and a tracking number
How do I receive my products?
After purchase, you will receive an email order confirmation which will confirm your purchase, then you will get a tracking number and after the established shipping days, your product!
How long will it take to get my package?
Usually between 4 to 9 days. You can use your tracking number to see where is your package at anytime.
How do I get in contact with you?
For faster response please contact us at the following email address: blackdropllc@gmail.com
Alternatively, please feel free to text us at (442) 355 4530
What if my package never arrived?
You will need to contact us immediately to review your case.
Payment Information
How much is shipping and how long will it take?
We have free shipping for orders above $50, usually takes between 4 to 9 days to arrive.
Can I get a refund?
If you got a damaged or broken product you will get a full refund. In that case please contact us asap.
